Hotel management encompasses various aspects of running a hotel, including reservations, room allocations, guest services, housekeeping, billing, and administration. Hotel management software streamlines these processes by offering features such as reservation management, smooth front desk operations, housekeeping and maintenance scheduling, automated billing and invoicing, POS integration, reporting and analytics, channel management, guest relationship management, staff management, and integration with other systems. With its comprehensive functionality, hotel management software simplifies operations, improves efficiency, enhances guest satisfaction, and increases revenue. Automating tasks and providing valuable insights enable informed decision-making for hotel managers.
MODULES OF HOTEL SOFTWARE
RESERVATION WALK-IN ROOM | SERVICE KOT | TABLE SERVICE | AUTOMATIC BILL |
STOCK | PRODUCTION DASHBOARD | ROOM MANAGEMENT | FINANCIAL ACCOUNTS |
EASY BANKING | FRONT OFFICE | BACK OFFICE | NIGHT AUDIT REPORT |
KEY MODULES
Room Availability Chart:
A visual representation of the available rooms in the hotel, displaying which rooms are occupied and which are vacant.
Reservation Dashboard:
An interactive interface that provides an overview of all reservations allows easy booking management and monitoring.
Guest history tracking:
The ability to maintain a record of guest information, including their previous stays, preferences, and special requests.
Tentative, Confirm, or Waiting Reservations:
The option to categorize reservations as tentative (provisional), confirmed (guaranteed), or waiting (on hold) based on their status.
Payment Receipts:
Automatic generation of receipts for guest payments, providing a clear record of transactions.
Mail Confirmation or Cancellation Letter:
Automated sending of confirmation or cancellation letters via email to guests, confirming their reservations or informing them of any changes.
Plan and package bookings:
The ability to book specific plans or packages the hotel offers, including special rates, amenities, and inclusions.
Group Reservations:
The capability to manage reservations for large groups includes assigning rooms, tracking group activities, and managing group-specific requests.
Travel agent bookings:
A feature that allows travel agents to make bookings on behalf of their clients, with the option to track commissions and manage agent-specific information.
Guest Pickup Details:
The ability to record and manage guest pickup arrangements, such as airport transfers or transportation services.
Front Office Management:
- Chart of Room Availability.
- Dashboard for reservations
- Guest History Monitoring
- Reservations: Tentative, confirmed, waiting
- Payment Receipts
- Letter of Cancellation and Confirmation via Mail
- Schedule or Bundle Reservations
- Group Bookings
- Bookings through Travel Agencies
- Details of guest pickup
- In-depth Dashboard for Front Office
- Room Display Rack
- Walk-in/check-in guests
- Get the visitor’s ID and photo.
- Team check-in and check-out
- Departures and Expected Arrivals
- Room Display Rack with Visitor Information
- Modify or Combine Rooms
- Entry Fee Paid
- Registers for checking in and out
- Checkout bills, preliminary or final
- Settlement Reports for Cashiers
- Rev PAR/Occupancy Analysis
- The entire night audit system is in place.
- Form C, Tourism Department Forms: Statutory Compliances
- fulfilling legal requirements as stated in Form C, Form 1, Form 2, Form 5 (tourism), and Form 3 (luxury tax).
- Travel agency/company/business source analysis
- robust and powerful night audit system.
- Rev-Par evaluation.
- Keep your travel agent account up-to-date.
Raw material management:
- Approval of Indent
- Quote Tracking
- Purchase Department Purchase Order
- Material Receipts
- purchase / Returns on Purchase
- Material Distribution to Substores and Kitchens
- Stock Transfer
- Item Group/Item Individual Inventory
- Stock above or below the minimum, maximum, or reorder levels
- Stock Valuation Using Standard Methods
- Kitchen Closing Supplies
- Daily Stock Variation
- Basis of Issue/Receipt for Kitchen Stock Report
- Report on Excessive ConsumptionReport on ABC Analysis
- Non-movable items
- Cost Statement for Facebook
- The Stock Ledger
- Outstanding supplier
- Stock Report (Unfinished, Semi-Finished, or Finished Items)
- Basis of Issue/Receipt in the Kitchen Stock Report
- Report on Overconsumption
Point Of Sale:
- The definition of outlets (room service, restaurant, bar, etc.)
- Tracking of Menu Items and Consumption.
- User-Specified Table Structure Design.
- K.O.T. / Creation of Sale Bills.
- Orders for Takeout, Dining in, and Home Delivery.
- centralized KOT choice.
- Dashboard for Tracking Deliveries.
- Happy Hours / Plans & Packages.
- Cash, Credit, Card, Bill to Company, and Other Multiple Mode Payment Settlement.
- Sales by Outlet, Table, Steward, and Session.
- Product-wise sales and cover analysis.
- Report on Void Bills.
- Collection and Settlement Cashier-wise.
- Analyzing Consumption Variance.
- Accounting for GST.
- Costs of Food and Beverages.
- Touch screen and TAB integration for order booking and billing.
- Loyalty accounting.
Banquet reservation:
- Availability of Location
- Preparation of Multiple Catalogues and Menus
- Booking Requests and Follow-ups
- Bookings for Indoor and Outdoor Catering
- Prospective Function
- Pre-Costing by the Chef
- Indent to the Stores Department
- Billing for Banquets
- Outstanding in terms of partying
- Product Selection Sales
- Booking Chart by Date
- Reports on Taxes
- Feedback from Guests and Observation Report
Housekeeping:
- Display Screen for the Housekeeping Room
- (Clean/Dirty/Out of Order/Clearance at the Checkout)
- Room Item Issue/Receipt
- Lost and Found, as well as Claim Management.
- Block of rooms
- Management of Complaints and Clearances
- Item Issue / Supplier Receipt
- Supplier Stock Report
- Stock Report by Item
- Billing for Guest Laundry Services
- Entering Service Bills
- Status Report on the Room
Club Management:
- Entry for Members
- Member Information (Personal and Family).
- Billing and monthly subscription.
- Member of the Outstanding.
- Facilities that a Member Uses.
- Cards, Pool, Swimming Pool, and Other Sports.
- Follow Members Entering Through Reciprocal Clubs.
- Reminders for Birthdays and Marriage.
- Integrating Member Portals.
- Integration of member mobile apps.
Financial reports:
- Creating Vouchers (Cash, Bank, or Journal)
- Bank Books or Cash
- Ledgers
- Reconciliation of Bank Accounts
- Credit and debit notes
- Balance of Trial and Sub-Trial
- Profit and Loss Report
- Statement of Financial Position
- Debtor/Creditor Aging Analysis
- Flow of Cash / Flow of Funds
- Outstanding Reports by Bill
- Audit Reports for the Night